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Data ownership

Lock-in is a business model, not a technical necessity

Making data difficult to leave with is a choice vendors make deliberately. We made the opposite choice, and documented it before you sign up rather than after you try to leave.

What comes out

Four things, packaged together

Read the export documentation

Records and files

Your business data and every uploaded file together, rather than a CSV that leaves the attachments behind.

AI data and vectors

Embeddings and accumulated AI knowledge, so the work you put into context is not stranded.

Log history

Your compliance trail exports too. The audit history is yours, not something we keep and you rent.

Manifest and checksums

A manifest plus SHA-256 checksums so you can verify the package arrived complete and unaltered.

Two levels of ownership

Yours, and your customers'

This matters commercially, not just ethically.

You can export everything from an application you built. Separately, each company using your application can export their own account's data without asking you, scoped so they get theirs and nobody else's.

That second one is a sales asset. When your prospect asks the question every buyer now asks — what happens to our data if this goes wrong — you have an answer that most of your competitors cannot match, and it is documented publicly so they can check it before signing.

Backups are a separate thing

Export is about portability. Backups are about recovery, and they are configured separately, with destinations you control. Both exist because they solve different problems and conflating them serves nobody.

Common questions

Questions about this

What is in an export?

Your records, uploaded files, AI data and vectors, operational records, and log history, with a manifest and SHA-256 checksums.

What is deliberately excluded?

Platform tables, encryption keys, secrets, and any other tenant's data. The package contains what is yours and nothing that is not.

Can my customers export their own data?

Yes, scoped to their own account. This is a feature you can sell against every incumbent who will not offer it.

Is export a paid feature?

No. Getting your data out is not something we think should be metered.

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