Notice at collection: If you use our “What do you want to build?” form, we collect your name, work email, company or project name, builder type, and the product idea you submit. We use that information to respond to your request, recommend a starting path, and support onboarding. Please do not submit sensitive personal information or confidential business information.
1. Scope
This Privacy Policy applies to the BuildWithHQ website at buildwithhq.com and the website forms and communications that link to this policy. It does not replace a separate privacy notice or agreement that may apply to a BuildWithHQ account, hosted application, customer deployment, or third-party service.
In this policy, “BuildWithHQ,” “we,” “us,” and “our” refer to the operator of the BuildWithHQ website and services.
2. Personal information we collect
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | Name, work email address, and company or project name | Directly from you |
| Professional information | Your organization, role or builder type, and business context | Directly from you |
| Communications and submissions | Your product idea, questions, feedback, and correspondence with us | Directly from you |
| Internet or device activity | IP address, browser and device type, pages requested, referring page, and timestamps | Automatically from your browser and our hosting or security providers |
We do not ask you to provide sensitive personal information through the website lead form. Please do not include passwords, government identifiers, financial account details, health information, or confidential information belonging to another person or business.
3. How we use personal information
- Respond to your request, discuss your product idea, and guide you toward an appropriate BuildWithHQ starting path.
- Provide, maintain, personalize, troubleshoot, and improve our website, services, and communications.
- Protect the website, prevent fraud or abuse, and investigate security incidents.
- Comply with law, enforce our terms, and establish, exercise, or defend legal claims.
- Create aggregated or de-identified information that does not reasonably identify an individual.
We may contact you about the request you submitted. We will use your contact details for unrelated promotional email only where permitted by law and will provide an opt-out when required.
4. How we disclose personal information
We may disclose personal information to hosting, security, communications, analytics, customer-support, and other service providers that process information for us; to professional advisers; when required by law or necessary to protect rights and safety; or as part of a merger, financing, acquisition, reorganization, or sale of assets.
Sale and sharing: BuildWithHQ does not sell personal information for money and does not share personal information for cross-context behavioral advertising. If that practice changes, we will update this policy and provide any legally required opt-out method before using personal information for that new purpose.
6. Retention and security
We retain personal information only as long as reasonably necessary for the purposes described above, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements, protecting the service, and meeting legal obligations. The period depends on the type of information, the relationship, and applicable requirements.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your privacy rights
Depending on where you live and whether the applicable law covers BuildWithHQ, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to opt out of certain uses or disclosures. California residents may also have the right to know the categories and specific pieces of personal information collected, the purposes for collection, and the categories of recipients. We will not discriminate against you for exercising an applicable privacy right.
To make a request, email [email protected] with “Privacy request” in the subject line. We may need to verify your identity and authority before completing a request. An authorized agent may submit a request where permitted by law.
Children
The website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through this website.
International visitors
If you visit from outside the United States, your information may be processed in the United States or other countries whose data-protection rules differ from those in your location.
8. Changes to this policy
We may update this policy as our practices or legal obligations change. We will post the revised version here and update the date above. If a change is material, we may provide additional notice where required.
9. Contact us
Questions or privacy requests can be sent to [email protected] or through our contact page.