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Example product you can build today · Customer Collaboration Portal

Give customers a shared workspace without exposing your internal one.

Build a customer-facing portal that sits beside your internal application—sharing selected conversations, files, requests, approvals, milestones, and updates while your team keeps private notes, workflows, and operational detail on the inside.

Customer + team viewsShared + private contextSecure filesBranded portal
CustomerPortal · product previewBuilt with BuildWithHQ
14Open customer requests
6Waiting on customer
97%SLA on track
NORTHWIND HEALTH · CUSTOMER PORTALImplementation milestone ready for customer approval

Customer sees the milestone summary, shared files and approval button. Your team also sees private notes, owner, risk score and next workflow step.

Preview customer viewSend updateRequest approval
Product blueprint

Build one workflow with two carefully controlled views.

Let internal teams and customers collaborate on the same underlying business process while controlling exactly which records, fields, files, comments, and actions cross the customer boundary.

Build your version
01

Customer-facing workspace

Create a branded portal with customer login, navigation, dashboards, requests, files, conversations, and status views.

02

Internal sidecar view

Give staff a richer internal view of the same customer relationship with private notes, assignments, workflows, AI guidance, and sensitive fields.

03

Shared vs. private data

Mark records, fields, comments, attachments, and events as customer-visible or internal-only with server-side permission enforcement.

04

Two-way communication

Keep requests, replies, file exchanges, approvals, status changes, and notifications connected to the same customer and internal records.

05

Customer actions

Let customers approve work, upload documents, complete forms, schedule meetings, acknowledge changes, or trigger defined workflows.

06

Brand + extend

Use your own branding and domain, then connect billing, identity, storage, support, or specialized services through APIs and the isolated container.

Product → platform map

A focused customer experience on top. Reusable BuildWithHQ primitives underneath.

CustomerPortal experience

The product experience

  • Customer dashboard
  • Shared conversations
  • Files + requests
  • Approvals + milestones
  • Internal sidecar
Built with BuildWithHQ

Platform primitives

  • Role-aware pages
  • Record / field permissions
  • Workflows + notifications
  • Files + secure fields
  • APIs + branded application
Architecture

A dedicated application architecture built for production.

Build the visible product with pages, records, workflows and AI, while keeping operational data, AI context, compliance evidence, and custom code separated by responsibility.

Runtime DatabaseUsers · product records · workflows · configuration
AI / Vector DatabaseEmbeddings · knowledge · retrieval · AI configuration
Compliance DatabaseReads · approvals · refusals · evidence · replay trail
Isolated Code ContainerCustom APIs · SDKs · private logic · background services
Explore architecture
Build another category

Sixteen product directions. One application platform.

Choose the product pattern closest to your market, then tailor the data model, screens, AI behavior, integrations, permissions, workflows, and positioning.

Build this

Start with CustomerPortal. Decide what customers can see and do.

Create the customer experience and internal operating view together, so collaboration stays connected without flattening your security model.

Get started free See platform capabilities