An AI support operation that identifies the customer, understands the request, checks records and policy, executes permitted resolutions, and escalates exceptions.
Order found · policy checked · customer authorized
Build an AI support product that understands customer requests, checks records and policy, executes permitted resolutions, and escalates exceptions with full context. Start with the product pattern, then shape the data model, screens, automation, permissions, integrations, and brand around your market.
Bring email, SMS, web leads, and internal messages into one permission-aware customer record.
Relate conversations to contacts, orders, subscriptions, invoices, entitlements, and custom business objects.
Vectorize support policies, manuals, terms, and product documentation for bounded retrieval.
Expose narrow server-side actions such as cancel order, issue credit, reset access, or create escalation.
Require approval above refund thresholds, for sensitive account changes, or when confidence is insufficient.
Preserve what the AI retrieved, which policy applied, who approved, and exactly what changed.
Resolve combines reusable BuildWithHQ capabilities into a focused customer support and service operations experience you can adapt to your own customers and workflows.
Build the visible product with pages, records, workflows and AI, while keeping operational data, AI context, compliance evidence, and custom code separated by responsibility.
Choose the product pattern closest to your market, then tailor the data model, screens, AI behavior, integrations, permissions, workflows, and positioning.
Use Resolve as a starting blueprint, customize the workflow and data model for your niche, add custom services where you need them, and launch the finished product under your own brand.
Explore the BuildWithHQ builder and start assembling the product experience you want to sell.
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